Privacy Policy

Overview

This Privacy Policy describes how OpenMarketer ("we", "us", or "our") collects, uses, and protects the information you provide when you use our Service. By accessing or using OpenMarketer, you agree to the practices described in this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with initial capital letters carry specific meanings as defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as "we", "us", or "our") refers to OpenMarketer, operated by ShikhaShikz Marketing Private Limited, based in India.
Cookies are small files placed on Your device by a website, storing details of Your browsing activity on that site.
Country refers to India.
Device means any device that can access the Service — such as a computer, mobile phone, or tablet.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the OpenMarketer web application.
Service Provider means any third-party individual or company that processes data on Our behalf to facilitate or support the Service.
Usage Data refers to data collected automatically during your use of the Service, such as page visit duration, browser type, or IP address.
You means the individual accessing or using the Service, or the company or legal entity on whose behalf such individual is accessing the Service.

2. Types of Data Collected

Personal Data

When you register or use the Service, we may collect the following personally identifiable information:

Full name
Email address
Company name

Usage Data

We collect only the minimum data necessary to provide and improve the Service. We do not collect payment information, billing details, or subscription-related data, as OpenMarketer does not currently offer paid plans or subscriptions.

Usage Data is collected automatically when you use the Service. It may include:

Your device's Internet Protocol (IP) address
Browser type and version
Pages of the Service you visit
Date and time of your visit
Time spent on each page
Unique device identifiers and diagnostic data

When you access the Service via a mobile device, we may additionally collect:

Type of mobile device
Mobile operating system
Mobile browser type
Mobile device unique ID

3. Tracking Technologies and Cookies

As with most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and overall providing you with a better and improved user experience and helping speed up your future interactions with our website.

Types of Cookies We Use

Strictly Necessary, Performance, Functional, and Targeting cookies.

Manage Cookie Preferences

You can change your cookie preferences at any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block or delete cookies.

4. How We Use Your Personal Data

We use your Personal Data for the following purposes:

To provide and maintain the Service, including monitoring usage patterns to improve performance.
To manage Your Account, enabling access to features available to registered users.
To contact You, such as sending transactional emails, product updates, security alerts, or information relevant to the Service.
To manage Your requests, including support queries or feedback submitted to us.
For analytics and improvement, to understand how users interact with the Service and identify areas for enhancement.
For business transfers, in the event of a merger, acquisition, or asset sale, your data may be included in the transferred assets. We will notify you before this occurs.
For legal compliance, to meet obligations under applicable Indian laws.
For AI model training and improvement, to develop and enhance the AI and machine learning models that power the Service.

We may share your personal information in the following limited circumstances:

With Service Providers — third-party vendors who help us deliver the Service (e.g., cloud hosting, analytics).
For business transfers — in connection with a merger, acquisition, or sale of company assets.
With your consent — for any other purpose explicitly agreed to by you.
As required by law — to comply with legal obligations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. Retention of Your Personal Data

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by applicable law. Usage Data is generally retained for a shorter period unless needed for security or service improvement purposes.

When your data is no longer required, we take reasonable steps to delete or anonymise it securely.

7. Transfer of Your Personal Data

OpenMarketer is currently available only in India. Your Personal Data is processed and stored on servers located in India. We do not currently transfer personal data across international borders.

8. Deleting Your Personal Data

You can request deletion of your Personal Data by contacting us directly. If you have an Account, you may also be able to manage and delete certain information from within your account settings.

9. Disclosure of Your Personal Data

Business Transactions

If the Company undergoes a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you before any such transfer.

Law Enforcement

We may disclose your Personal Data where required to do so by law, or in response to valid requests from public authorities in India.

Other Legal Requirements

We may disclose your Personal Data if we reasonably believe it is necessary to:

Comply with a legal obligation under Indian law
Protect and defend the rights or property of OpenMarketer
Prevent or investigate potential wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public

10. Security of Your Personal Data

We implement commercially reasonable technical and organisational security measures to protect your Personal Data from unauthorised access, alteration, disclosure, or destruction. These include encryption in transit, access controls, and regular security reviews.

11. Children's Privacy

OpenMarketer is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

12. Links to Other Websites

Our Service may contain links to third-party websites not operated by us. If you click a third-party link, you will be directed to that site. We strongly recommend reviewing the privacy policy of every website you visit.

13. No Paid Plans or Subscriptions

OpenMarketer is currently a free-to-use Service. We do not offer paid plans or subscriptions at this time. Accordingly, we do not collect payment card details, billing addresses, or financial information of any kind.

14. Availability

OpenMarketer is currently available exclusively in India. Users accessing the Service from outside India do so at their own risk.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this page periodically.

16. Grievance

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to the Grievance Officer at support@openmarketer.ai.